The Pets at Home chain is the UK’s largest pet shop with a massive range of pet supplies online. They offer all you could think of in terms of food, toys and neccecities for pets.
They have a campaign in store for all customers where they have the opportunity to give customer feedback on service and the store.
I was approached by my local store to create some small ways of getting the information to the customer in a fun yet professional way.
Here’s what I presented to them!
These are designed to be given to the customer and the member of staff writes their name on them so that the customer is aware of whom it was that served them.
These are to be placed around the store to inform customers of the Fish For Opinion scheme.
Customers can enter the chance to win a prize draw, this is a great incentive to get people to take the time to fill in a small survey here, https://www.fish4opinion.com/